TENTEN | Shipping & Returns

SHIPPING

All TENTEN orders typically ship out in 1-2 business days after making the order. Free shipping is complimentary on all ground shipping orders within the US.

At this time, International (non-US) customers are responsible for payment of any associated fees, customs, duties, and taxes.

 

RETURNS & EXCHANGES

Items within its/their original inner and outer packaging that have not been worn, washed, or altered can be exchanged or returned for a full refund. Items must be returned to TENTEN INC within 30 days of receiving your order. For all inquiries regarding this, please contact us through the CONTACT tab.

Please let us know why you are returning your item(s), the item(s) you’re returning, and your order number. A return shipping label will also be provided.

International (non-US) customers are responsible for shipping fees for any necessary exchanges or returns.